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Your Operations Hub
Finally Working

Proficy Operations Hub is the most powerful operations analytics platform in the Velotic Proficy Suite. Most plants turn it on once and then abandon it. Rain Engineering builds the data model, configures the dashboards, and connects every source so your operations hub actually drives decisions.

Schedule a Discovery Call
60%
…of OT data collected by manufacturers goes unused without expert contextualization
Source: ARC Advisory Group
Week 2
Delivery of an operations dashboard with live data, delivered by Rain Engineering
Rain Engineering Implementation Methodology
5+
Integrated data sources connected to a single operations hub — Historian, SCADA, MES, ERP, devices
Proficy Operations Hub Architecture
2 hrs
Maximum support response time for production issues — guaranteed by Rain Engineering
Rain Engineering SLA

Six Reasons Your Operations Hub Isn’t Delivering

Proficy Operations Hub is one of the most capable operations analytics platforms on the market. But without a specialist’s configuration, these six problems show up — every time.

Data No One Acts On

Your plant generates thousands of data points per second. Without a contextual model, Operations Hub shows raw tags — not actionable production insights. Operators look at it once, then return to spreadsheets.

Dormant License, Zero ROI

Operations Hub ships bundled with every Proficy Historian license. Thousands of manufacturers own it and haven’t activated it — or tried to and hit a wall at the data connectivity step.

Paper Rounds Still Running

If your operators still carry clipboards to record production counts, quality checks, or downtime reasons — that’s a connected worker problem Operations Hub can solve. But only with the right workflow configuration.

ERP and MES Still Disconnected

Proficy operations analytics require data from multiple sources — Historian, Plant Applications, iFIX, CIMPLICITY, and ERP. Without integration expertise, each system remains a silo that Operations Hub can’t bridge.

No Mobile Visibility for Supervisors

Operations Hub is built on HTML5 — any browser, any device, anywhere. But the screens have to be designed for mobile use. Out-of-the-box templates are built for desktop. Your supervisors never got the mobile experience they were promised.

CSense AI Going Unused

Proficy operations analytics include embedded machine learning through CSense — anomaly detection, predictive alerts, performance trend analysis. Almost no one has it running. Rain Engineering configures CSense as part of a complete Operations Hub deployment.

What is Proficy Operations Hub?

Operations Intelligence Software for the Modern Plant Floor

Proficy Operations Hub from Velotic is a centralized, web-based operations analytics platform that connects real-time and historical data from across your entire operation — Historian, HMI/SCADA, MES, ERP, and third-party systems — into composable dashboards accessible from any browser, on any device.

How It Connects Your Plant
🏭
Shop Floor
PLCs, sensors, machines, processes
↕
📦
Proficy Historian + iFIX / CIMPLICITY
Time-series data, alarms, events
↕
🌐
Operations Hub
Browser-based, role-based dashboards — any device
↕
👥
Every Role
Operators, supervisors, engineers, managers, IT
✦
No thick client required
Runs in any modern browser. No software to install on every workstation or mobile device.
✦
Role-based dashboards
The operator sees what they need. The supervisor sees what they need. Each view is built for its audience.
✦
Native Historian integration
Connects directly to Proficy Historian — no middleware, no manual exports, no data lag.
✦
On-prem, cloud, or hybrid
Deploy where your data lives. Supports cloud-hosted Historian as well as traditional on-premises environments.
✦
CSense AI analytics ready
Operations Hub is the presentation layer for Proficy CSense predictive analytics — enabling prescriptive action on AI insights.
✦
Bundled with Historian licenses
The Freemium tier ships with most Historian licenses at no additional cost. You may already own it.

What Changes When Rain Engineering Implements Operations Hub

Every row below is a real scenario Rain Engineering has resolved for manufacturing customers running Proficy Operations Hub.

Area Without a Specialist Partner With Rain Engineering
Data Model Raw tag names in dashboards — meaningless to operators Full asset hierarchy and contextual data model built before any screen is designed
License Activation Operations Hub license sits dormant — bundled with Historian but never configured License activated, environment configured, and first live dashboard delivered by Week 2
Data Sources Only Historian connected — MES, SCADA, and ERP remain siloed All sources integrated: Historian, Plant Applications, iFIX/CIMPLICITY, ERP via REST/OPC UA/SQL
Operations Analytics Default widgets showing disconnected KPIs with no production context Proficy operations analytics configured to your production model — OEE, quality, throughput, downtime by line
Connected Worker Paper clipboards still in use for shift logs and quality checks Digital operator consoles replace paper rounds — data entry, shift handoffs, quality forms all in the operations hub
Mobile Access Desktop-only views — supervisors can’t check production from the floor Responsive, mobile-optimized role-based dashboards accessible on any device, anywhere
AI Analytics CSense ML capability available but unconfigured — no anomaly detection running CSense configured for anomaly detection, trend analysis, and predictive alerts as part of the full deployment

What Customers Implement First

Every plant is different. These are the three most common starting points — each delivers value within weeks, not months.

Replace paper rounds with live, browser-based dashboards

Operators and supervisors get role-specific views of the plant — real-time values from Historian, alarm status from SCADA, and production targets from ERP — all in one browser window on any device.

60%
reduction in time spent gathering shift data
Wk 2
first live dashboards operational
Zero
new hardware or client software needed
Shift Supervisor Dashboard
Line OEE
87.4%
Target: 85%
Open Alarms
3
1 priority
Production vs Target — Today
Give every worker the right information at the right moment

Maintenance techs, quality inspectors, and line leads get targeted mobile views — equipment status, SOPs, inspection checklists, and work orders — tied to live Historian data without requiring a seat license for each user.

$20B
connected worker market by 2030
30%
reduction in unplanned downtime (industry avg.)
Any
device — phone, tablet, laptop
Maintenance Tech — Mobile View
⚠ Work Order WO-4419
Reactor 3 — High Temperature Alarm
Priority 1 Assigned to You
Live Tag Values — Reactor 3
Temperature 218°F ↑
Pressure 42 PSI ✓
Flow Rate 1,240 GPH ✓
Modernize iFIX and CIMPLICITY screens — without rebuilding them

Operations Hub extends your existing SCADA investment with modern, browser-based views that pull from the same live data. You keep the SCADA system doing what it does best while adding the reporting, trending, and contextual layers it was never designed for.

No
full SCADA rebuild required
100%
same live data, modern presentation
Wks
not months to first value
Modernization Path
🖥️
iFIX / CIMPLICITY
Stays in place — no rebuild
↕ Data flows up via Historian
🌐
Operations Hub Layer
Modern UX — browser, mobile, role-based
↕ Results visible to everyone
👥
All Stakeholders
Ops, maintenance, quality, management

Different roles. Different wins. Same platform.

Controls Engineer
The Data Archaeologist
I know the data is in Historian. I just can’t get it out in a form anyone can use.
Tag naming strategy applied — displays show plain language
ERP data surfaced in Operations Hub without custom coding
CSense AI analytics connected for predictive insights
New screens built without replacing iFIX/CIMPLICITY
Operations Manager
The Decision Maker
My team is still walking the floor writing down numbers. There has to be a better way.
Paper rounds replaced with live mobile dashboards
Shift handovers automated — no more verbal-only updates
Production vs target visible in real time, all day
Supervisors stay connected on the floor — no more running back to the control room
Plant IT/OT Manager
The Keeper of Systems
We want to modernize but I can’t justify a full SCADA rebuild or expose the plant network to mobile devices without guardrails.
IT/OT boundary review included in every engagement
Role-based access — right data to the right people, nothing more
No thick clients to maintain — browser-based, centrally managed
Modernization path that doesn’t require replacing working systems

How Rain Engineering Helps with Operations Hub

The product is only part of the story.

Operations Hub requires context — about your processes, your data, your people. That’s where the real configuration work happens. That’s what Rain Engineering does.

01
Velotic Proficy Platinum Service Integrator
The highest certification Velotic awards to solution integrators. It means deep product training, verified deployments, and direct access to the product team when challenges arise.
02
We speak shop floor, not just software
Connecting Operations Hub to your plant means understanding PLCs, networks, equipment tags, and process logic — not just clicking through a configuration wizard. That’s the work we do every day.
03
Tag strategy before configuration
A dashboard is only as good as the data behind it. We clean up and structure your Historian tags before building a single screen — so your displays show plain language, not cryptic PLC variable names.
04
We build it. We teach you to own it.
Every implementation includes training for each user group — operators, engineers, supervisors — so your team can maintain and extend what we build. No dependency on Rain Engineering forever.
05
2-Hour Support Response
When something breaks on the plant floor, you don’t have time for a 3-day ticket queue. Our support SLA is 2 hours — from engineers who built your specific system, not a generic call center.
06
A long-term partner, not a project team
Operations Hub grows with your plant. We’re here for upgrades, new use cases, new sites, and ongoing optimization — not just the initial go-live. We’ve spent our careers solving problems exactly like yours.
Case Study — Medical Device Manufacturing

AtriCure: What happens when Rain Engineering deploys the right system

“Systems are complicated. You don’t have to figure it all out alone. Results were better than anticipated.”

— Chuck Kirkendall, Sr. Manager, Demand Planning & Inventory Management at AtriCure

AtriCure manufactures cardiac devices across 30 work centers. Manual scheduling via Excel was creating WIP buildup, late deliveries, and capacity uncertainty during a period of double-digit growth. Rain Engineering deployed a connected solution — integrating scheduling, shop floor data, and ERP — with results that exceeded projections.

25%
Reduction in Work In Process — during double-digit growth
40%
Improvement in on-time delivery performance
10%
Increase in both production capacity and productivity
30min
Weekly schedule time — down from a full day

Operations Hub & Proficy Operations Analytics — FAQ

The questions Rain Engineering hears most often from manufacturers evaluating or already running Operations Hub.

Proficy Operations Hub is a web-based operations intelligence platform from Velotic (formerly GE Vernova) that centralizes real-time and historical data from Historian, HMI/SCADA, MES, ERP, and third-party systems into composable dashboards — accessible from any browser, on any device, anywhere. It enables monitoring, data entry, analysis, and control without thick-client software. Rain Engineering configures and implements Operations Hub for manufacturing environments.
Proficy operations analytics refers to the analysis capabilities built into the Proficy Operations Hub platform — including OEE tracking, production KPI dashboards, trend analysis, root cause investigation tools, and CSense AI-powered anomaly detection. Rain Engineering configures these analytics to match each customer’s specific production environment, asset hierarchy, and reporting requirements.
Many manufacturers own an Operations Hub license — it ships bundled with Proficy Historian — but have never activated it, or activated it without a data model, leaving dashboards empty and unusable. Rain Engineering builds the contextual data model first: tag strategy, asset hierarchy, KPI definitions. Without this foundation, Operations Hub shows raw data. With it, it shows actionable operations analytics. That’s the difference between shelfware and a platform your team relies on daily.
With Rain Engineering’s implementation methodology, most customers see their first live operations analytics dashboard by Week 2. Core configuration — data model, integrations, role-based dashboards — is complete by Week 8. Full connected worker rollout and training is typically complete by Month 4. The timeline depends on integration complexity and the number of data sources involved.
Proficy Operations Hub connects to Proficy Historian, iFIX, CIMPLICITY, Proficy Plant Applications (MES), ERP systems (SAP, Oracle), and third-party sources via REST APIs, OPC UA, SQL, and GraphQL. Rain Engineering handles all integration configuration, ensuring clean, contextualized data flows into every dashboard — so the proficy operations analytics your team sees are accurate and trustworthy.
Yes. Operations Hub includes data entry widgets, workflow triggers, and operator console views that digitize paper rounds, shift handoffs, and manual production logging. Rain Engineering designs the operator-facing screens to match your floor’s actual workflows — so adoption happens on day one, not after months of change management. This is the connected worker capability that most plants leave unused.
Rain Engineering implements Proficy Operations Hub across medical device manufacturing, automotive, food & beverage, injection molding, packaging, utilities, and specialty manufacturing environments. Any manufacturer running Proficy Historian is a candidate — they likely already have an Operations Hub license and don’t know it.
Get Started

Let’s find out if you already own Operations Hub.

Many Proficy Historian customers already have an Operations Hub Freemium license. A 30-minute call with Rain Engineering is all it takes to find out — and see what your first dashboard could look like.

Schedule a Consultation about your Operations Hub
📞 833-972-4626
✉️ info@raineng.com
🌐 raineng.com